Campari Academy
This Portal allows important Campari Customers to book an experience in one of the NYC experience bars.
Product capabilities
- Portal registration management
- Manage event spaces and its characteristics
- Manage event booking availabilities
- Perform a new event space reservation
- Manage my bookings
- Exchange information between the partner and Campari
Solution components
- Power Portal allowing agency partner to find a bar and make a reservation. The portal was branded into the Campari styling
- Virtual Agent concept to show that the reservation process can be automated through a chatbot experience
- Model app to manage the internal event reservation process and event spaces
- Office 365 Calendar synchronization for every event space
Value
- The Campari Academy solution will drastically improve the customer experience as well increase the internal efficiency of the Campari Academy team
